Privacy Policy
Last updated:
At Alto Glass, we respect your privacy. This policy explains what personal information we collect, why we collect it, and the choices and rights you have.
What we collect
We collect the personal information you choose to give us through our quote forms, by email or by phone:
- Your name
- Your phone number
- Your email address
- Your city and details about your project, such as measurements, messages, and any photos or plans you attach
When you visit our website, we also collect limited technical information about your visit, as described under Analytics and cookies.
How we use it
We use your information to prepare your quote and to contact you about your project. We don't use it for any other purpose.
Sharing your information
We do not sell or rent your personal information. We share it only:
- with service providers that help us run our website and business, such as our website host and Resend, the email service that delivers our website form submissions to us;
- with Google and Meta, as described under Analytics and cookies; and
- where we are required to do so by law.
Some of these providers are located outside Canada, including in the United States, so your information may be stored or processed there.
Your rights
Under British Columbia's Personal Information Protection Act (PIPA), you may ask us at any time to:
- give you access to the personal information we hold about you, or
- correct that information if it is inaccurate or incomplete.
To make a request, contact us using the details below. If you are not satisfied with our response, you may also contact the Office of the Information and Privacy Commissioner for British Columbia.
Changes to this policy
If we change how we handle personal information, we will update this page and revise the date at the top.
Contact us
Questions about this policy, or requests to access or correct your information:
Alto Glass
Email: sales@altoglass.ca
Phone: +1-778-397-7721